Shipping policy
Order Process Time
We process orders between Monday and Friday. Orders will be processed within 2 business days of ordering and shipped the next day after the processing day.
The Approximate Shipping Time
Average transit times with Standard Shipping: 3 - 7 Business days
Average transit times with Express Shipping: 1 - 3 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Other Information
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.
Please fill in all address details, otherwise, the package we mail to you will be returned to us, in this case, Black Lab Coffee is not responsible to ship the order to you for the second time.